Privacy Policy
How NDIS Website Designs collects, uses, and protects your personal information.
1. Introduction
NDIS Website Designs (a trading name of AR Digital Solutions, ABN 32 686 188 661) respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information we collect
We collect the following types of personal information:
- Name, email address, phone number, business name when you submit enquiry forms
- Service requirements and business details you voluntarily provide
- Website usage data including pages visited, IP address, browser type (via Google Analytics)
- Communication records — emails, call notes, meeting transcripts for our services
3. How we use your information
We use collected information to:
- Respond to your enquiries and provide quotes
- Deliver the services you've engaged us for
- Communicate about your project and our services
- Improve our website and services through analytics
- Comply with our legal obligations
4. Disclosure
We do not sell or rent personal information. We may disclose information to: service providers assisting us to deliver services (e.g. hosting, analytics); legal or regulatory bodies if required by law; and successors in business if we sell or transfer the business.
5. Data security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes encrypted storage, access controls, and secure communication channels. No method of electronic transmission is 100% secure, but we use industry-standard practices.
6. Cookies
Our website uses cookies to improve user experience and collect analytics. You can disable cookies through your browser settings. Disabling cookies may affect some website functionality.
7. Access and correction
You have the right to access personal information we hold about you and request corrections. To exercise these rights, email info@ndiswebsitedesigns.com.au with your request.
8. Complaints
If you have a privacy complaint, email info@ndiswebsitedesigns.com.au. We aim to respond within 10 business days. If unresolved, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
9. Changes to this policy
We may update this policy occasionally. The effective date is shown at the top. Material changes will be notified via email or on our website.
10. Contact us
NDIS Website Designs (AR Digital Solutions)
ABN: 32 686 188 661
Email: info@ndiswebsitedesigns.com.au
Phone: 07 3067 8910